FAQ

ORDERING ONLINE

 

What are your SHIPPING CHARGES?

  • USPS Media Mail $3.99
  • USPS Priority $8.99
  • UPS Ground $9.99

If your order is heavy or oversized, we may contact you to let you know extra shipping is required. Please inquire for international charges.

What is your WEBSITE RETURN POLICY?

Contact us as soon as possible via email to request return instructions. Click here for further details.

Are books on your website IN STOCK AT YOUR STORE?

Our online store offers vastly more titles that we carry in our store, but we may have what you're looking for in stock. Please call us to confirm availability.

What does the CONFIRMATION EMAIL MEAN?

This means that we've received your order. We will email you when your order has shipped or is ready to be picked up.

VISITING THE STORE

 

Is there PARKING AT YOUR STORE?

Customers may park in the parking lot behind our building. Turn left into the lot just before you get to Marion Avenue. There is also free street parking on Marion Avenue and free parking in the Herald Court Parking Garage one block away. We have entrances in the front and the rear of our building.

Is the store WHEELCHAIR ACCESSIBLE?

Yes. There is a ramp to the rear entrance of our store. Our restroom is also accessible.

What is your STORE REFUND POLICY?

New books and merchandise in new condition with a store receipt may be returned within 14 days of purchase to any Books Inc. location.No returns on used books or other used items. All such items sold “as is.”

Do you offer a TEACHER DISCOUNT?

In an effort to recognize and reward the commitment of school teachers, Copperfish Books offers a Teacher Discount Program. Qualified Florida K-12 teachers will receive a 10% discount on regularly priced new and used books (in stock and most special orders). Read the program details.

OTHER

 

Do you offer a discount for VOLUME PURCHASES?

Need multiple copies of the same title? We offer 25% off most new books with a minium purchase of 25 copies. Read the program details.

What is your MAILING LIST PRIVACY POLICY?

Our email list is for our use only. We do not sell or lend our lists to anyone for any reason. You may stop mailings by clicking unsubscribe at any time and you will not be contacted or added back. Want to get our emails? Sign up here.

Do You BUY USED BOOKS?

We occasionally purchase large collections. Here are the details.

I wrote a book! How can I put MY BOOK IN YOUR STORE?

Copperfish Books is pleased to support local authors by offering to stock their books through our consignment program. Read the program details.

So, WHAT KIND OF FISH IS A COPPERFISH?

It's a fiction fish. (We made it up.)